Terms & Conditions
Backyard Brass & Winds
Effective Date: November 27th, 2025
Welcome to Backyard Brass & Winds. By accessing our website, requesting services, or submitting an instrument for repair, you agree to the following Terms and Conditions. Please read them carefully.
1. Services Provided
Backyard Brass & Winds provides brass and woodwind instrument repair, maintenance, restoration, and related services. All work is performed based on professional assessment and customer-approved estimates.
We reserve the right to refuse service for instruments that are unsafe, severely damaged beyond reasonable repair, or unsuitable for our workshop capabilities.
2. Estimates & Approval
Estimates are based on visible and accessible conditions at the time of inspection. Additional issues discovered during repair may require a revised estimate and customer approval before proceeding.
No major work will be completed without customer consent, except for minor adjustments necessary to safely complete the originally approved repair.
3. Payment Terms
Full payment is due upon completion of repairs and prior to the release or shipment of the instrument unless otherwise agreed in writing.
Accepted payment methods may include cash, card, electronic transfer, or other methods as specified by Backyard Brass & Winds.
Unpaid instruments may be subject to storage fees or considered abandoned after a reasonable period, as permitted by local law.
4. Turnaround Time
Estimated turnaround times are provided as a courtesy and may vary due to workload, parts availability, or unexpected repair complexity. Backyard Brass & Winds is not responsible for delays caused by these factors.
5. Shipping & Handling
Customers are responsible for all shipping costs unless otherwise stated. Instruments shipped to or from Backyard Brass & Winds travel at the customer’s risk unless insured.
We are not liable for loss or damage caused by shipping carriers or improper packaging.
Please refer to our Shipping Policy for full details.
6. Instrument Condition & Liability
By submitting an instrument, the customer acknowledges that repair work may involve inherent risks due to age, prior repairs, corrosion, or structural weakness.
Backyard Brass & Winds is not responsible for pre-existing damage, cosmetic blemishes, or issues not directly related to the repair performed.
Our liability is limited to the cost of the repair services provided and shall not exceed the instrument’s declared value when known.
7. Warranty on Repairs
We guarantee our workmanship for a period of [X days / X months] from the date of completion, covering defects directly related to the repair performed.
This warranty does not cover:
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Normal wear and tear
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Damage caused by misuse, accidents, or improper care
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Issues resulting from prior repairs or modifications by other parties
8. Abandoned Instruments
Instruments left unpaid or unclaimed for more than [60/90] days after notification may be considered abandoned and subject to resale or disposal to recover costs, in accordance with applicable laws.
9. Website Use
All website content, including text, images, logos, and branding, is the property of Backyard Brass & Winds and may not be copied or used without written permission.
We are not responsible for inaccuracies, typographical errors, or outdated information on the website.
10. Limitation of Liability
Backyard Brass & Winds shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.
By using our services, you agree to hold Backyard Brass & Winds harmless from claims resulting from misuse of repaired instruments or failure to follow care instructions.
11. Right to Refuse Service
We reserve the right to refuse service to any individual or instrument for any lawful reason, including abusive behavior, unsafe conditions, or unrealistic repair expectations.
12. Changes to These Terms
These Terms & Conditions may be updated at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.
13. Contact Information
For questions regarding these Terms & Conditions, please contact:
Backyard Brass & Winds
BackyardBrassWinds@Gmail.com
By submitting an instrument for repair or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.